Office Staff Needed In KNOXVILLE, TN on February 13, 2025

●      Work under the general direction of the General Manager

●      Ambassador for the patient experience

●      Manage patient intake process including electronic or paper forms

●      Work with the clinical staff to schedule patients and ensure that the center’s workflow runs efficiently

●      Answer and direct all incoming calls

●      Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience

●      Utilize problem-solving skills for patient management, and to support center and colleagues for resolution of issues

●      Update and manage center calendar

●      Order and organize patient materials, as needed

●      Monitor patient wait times and work with the General Manager to manage patient experience

●      Perform all other duties as assigned

●      Maintain a clean waiting room

●      Stock waiting room (now that we are out of covid protocol)

●      Scanning necessary documents

●      Check in orders (Amazon/Office Depot)

●      Assist with outgoing shipments