Position Overview:
We are looking for a versatile Front Desk Assistant to join our team and help enhance our patients experience. The successful candidate will be assisting in both front operations. This role calls for a proactive individual who excels at multi-tasking and possesses strong communication skills. Our practice values professionalism, compassionate patient care, and teamwork.
Responsibilities:
Front Office Duties:
Welcome patients as they arrive and ensure their comfort while they wait.
Manage patient scheduling, check-ins, and check-outs.
Handle patient inquiries, both on the phone and in-person.
Maintain and manage patient records in compliance with privacy and security regulations.
Manage billing and payment processes.
Qualifications:
High school diploma or equivalent required.
Prior experience in a dental practice is a plus.
Excellent communication and customer service skills.
Knowledge of dental software, Microsoft Office, and basic office equipment.
Able to maintain a professional and organized environment.