Hospitality Minded Front Desk Receptionist Needed
Office Staff Needed In HUNTINGTON BEACH, CA on November 06, 2024
HUNTINGTON BEACH / CA
Job description
Front Desk Receptionist Wanted: Join Our Dental Practice and Enjoy a Competitive Compensation and Benefits Package
At Dental Implants GPS, we are committed to providing exceptional dental care to our patients while fostering a welcoming and professional environment. We are currently seeking a friendly and detail-oriented Front Desk Receptionist to join our team and ensure an outstanding patient experience from the moment they walk through our doors.
Job Details:
Compensation: $17 - $24 per hour
Schedule: Full-time, Monday to Friday.
Location: 1000 Lakes Drive Suite 150, West Covina, 91790
Our Benefits Include:
PTO: Earn one week of paid time off after one year of employment, two weeks after three years, and three weeks after five years.
Sick Time: Accrue one hour of sick time for every 30 hours worked from day one, with a maximum accrual of 48 hours per year. Unused hours roll over each year.
Insurance: Become eligible for full benefits after 90 days of employment. We contribute $200 per month toward the medical plan of your choice, and all health insurance plans include a complimentary $10,000 life insurance policy.
Additional Insurance: Customize your benefits by adding extra life insurance, disability, dental, and vision coverage.
HSA and FSA: Choose from a Health Savings Account or Flexible Spending Account to cover qualified medical expenses.
401(k): Participate in our 401(k) plan after one year of employment. We contribute 3% of your salary to your account each working year, starting at the end of your second year.
Paid Holidays: Enjoy six paid holidays per year.
Responsibilities:
As our Front Desk Receptionist, your primary responsibilities will include:
Warmly greeting patients, visitors, and vendors, creating a friendly and welcoming atmosphere.
Checking patients in and out, collecting necessary information, and updating patient records accurately.
Scheduling and confirming patient appointments using our dental software.
Answering phone calls, responding to inquiries, and providing information about our dental services.
Verifying insurance coverage and assisting patients in understanding their benefits.
Handling patient check-in and check-out processes, including collecting payments, processing insurance claims, and providing receipts.
Maintaining a tidy and organized front desk area, ensuring cleanliness and a professional appearance.
Assisting with administrative tasks, such as filing, photocopying, and scanning documents.
Collaborating with the dental team to ensure efficient patient flow and resolve any scheduling conflicts or issues.
Following HIPAA guidelines and maintaining patient confidentiality at all times.
Providing excellent customer service and addressing patient concerns or complaints in a professional and compassionate manner.
Qualifications:
High school diploma or equivalent required; additional education in office administration or related field is a plus.
Proven experience as a front desk receptionist or in a similar customer service role.
Excellent verbal and written communication skills, with a professional and friendly phone etiquette.
Strong organizational skills and attention to detail.
Proficient in using dental practice management software is a plus.
Knowledge of dental terminology and procedures is preferred but not required.
Ability to multitask and prioritize tasks in a fast-paced environment.
Strong problem-solving skills and the ability to remain calm and composed under pressure.
Proficiency in using standard office equipment.
We look forward to welcoming you to the Dental Implants GPS team!
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