More about the role
Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment
Conduct a thorough review of the patient’s health history in order to provide quality care
Take and process x-rays and other diagnostic assessments (iTero 3D scanner, digital photography, etc.)
Provide superior chairside assistance (i.e., four-handed dentistry) to supported dentists during a wide variety of procedures in accordance with the state dental practice act
Utilize Dentrix for patient scheduling and record keeping
Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations
Manage supply and inventory levels, as well as place and expedite orders as needed
Partner with the providers and team to implement Heartland Dental systems and maximize office workflow
Minimum Qualifications
Working knowledge of dental procedures and terminology
Experience working in a fast-paced and customer-centric environment
If required under the state dental practice act, dental assistant certification and/or x-ray certification
Excellent communication and organizational skills
Preferred Experience
1+ years of experience in a dental setting
Dentrix or other dental software experience
Dental assisting school certification
Physical Requirements:
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting and standing
Must be able to lift and carry up to 45 pounds at times
Who is Heartland Dental?
As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.